Simon Power works closely with leading hospitality and multi-site operators to convert customer feedback, online reviews, and guest sentiment into a driver of growth. With over two decades of experience spanning location intelligence, customer analytics, and digital engagement, Simon helps enterprise brands turn complex customer data into actionable operational strategy. Today, as consumers increasingly rely on AI engines like ChatGPT and Gemini to decide where to eat, drink, and visit, he helps operators optimise their digital reputation so their venues stand out and win in conversational search. At Reputation, he partners with senior leaders to elevate the guest experience, safeguard brand sentiment across every site, and drive measurable revenue gains. Outside of work, as a passionate hospitality enthusiast and frequent diner, Simon is driven by a simple goal: helping great venues deliver the exceptional experiences that turn visitors into lifelong regulars and advocates.