Luke began his hospitality career at 22 when he opened the first direct Burger King franchise in Australia. As he then developed and operated restaurants across multiple formats and markets, Luke identified the challenges operators faced finding and retaining employees. His vision of a management platform that could power restaurant businesses through their most important asset - their people - came to life as Harri, which launched in 2018. Harri is now the global leader in Frontline Employee Experience technologies. The Harri platform is built for companies with service at the heart of their business and includes solutions for talent attraction, workforce management, employee engagement, and compliance. Harri serves over 55,000 restaurant and hotel locations and four million hospitality employees globally, with emerging growth in retail and healthcare. Harri’s customers include Franco Manca, WatchHouse, Shake Shack, McDonald’s, Radisson Hotel Group, Hawksmoor, Hall & Woodhouse, Jersey Mike’s, Subway, Dave’s Hot Chicken, and more.